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Module 2: Map the Current Process

Quality Improvement Training for LHDs, Module 2:
Map the Current Process

If you wish, you may download and print the materials presented in this module before you begin.

Part 1 - Map the Current Process (4 min, 57 sec)

 

Part 2 - Exercise: Swimlane Map (0 min, 42 sec)

 

Part 3 - Review (1 min, 58 sec)

 

Part 4 - Exercise: More Practice with Swimlane Maps (2 min, 55 sec)


 

 

 
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