Behavioral Health Integration Specialist

New York, Kings, Bronx, Queens, Richmond

Posted 11/16/2022

Responsibilities

The Fund for Public Health in New York City, (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers.  To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.  

PROGRAM OVERVIEW

The Center for Health Equity and Community Wellness (CHECW) at the New York City Department of Health and Mental Hygiene aims to eliminate racial inequities resulting in premature mortality, with a focus on chronic disease, by addressing the social and environmental factors that impact health.

The Bureau of Equitable Health Systems (BEHS) within the Division of CHECW engages primary care providers and other healthcare organizations to improve equity in healthcare delivery at the individual, organizational and health system levels by implementing evidence-based strategies, leveraging data to support planning and technical assistance for providers and payers and advancing policies to close the racial equity gaps in priority health outcomes through NYC REACH. To learn more about NYC REACH, visit www.nycreach.org.

POSITION OVERVIEW 

The Community Healthcare Support Team is recruiting for a Behavioral Health Integration Specialist, who will support and guide primary care practices interested in the integration of behavioral health services.  

RESPONSIBILITIES 

Practice Facilitation 

  • Plan, implement, coordinate, monitor, support, and evaluate a caseload of community physician practices as they work towards mental health integration.  
  • Coach practices and other practice support staff on effective design and implementation strategies, including sustaining and spreading the process improvements that the practice make. 
  • Apply recommended policies and procedures to ensure sustainability of practice’s involvement in the programs of interest. 
  • Conduct on-site and virtual (online or on telephone) visits with healthcare providers; document visits electronically; and, collect or track the gathering of required documentation as necessary. 
  • Analyze and interpret reports to communicate practice progress for both internal and external audience. 
  • Provide support for office redesign (e.g., workflows, documentation, standard processes) to improve efficiency. 
  • Provide technical assistance and training to community providers and practices on features of the EHR and how to utilize for participation in behavioral health integration.  
  • Serve as a liaison between small practice community providers and various BEHS teams to provide feedback. 

Project Management 

  • Facilitate practices through the project cycle, including project planning, workflow redesign, implementation, monitoring, and evaluation. 
  • Develop and maintain project plans to meet key deadlines and ensure progress on program implementation. 
  • Proactively manage issues and risks, and communicate with manager and other stakeholders on program progress. 

Training and Communication 

  • Develop and deliver presentations and trainings in group settings and via webinars. 
  • Present ideas and concepts verbally and in writing in a way that fosters learning, collaboration and transfer of skills to internal and external audiences. 

Minimum Qualification

  • 1-3+ years of experience in healthcare setting, including time spent as either clinical or administrative staff (outpatient clinical experience preferred). 
  • 1-3+ years of experience communicating with physicians, practice leadership, staff and external organizations. 
  • Ability to analyze and present data to groups and individuals. 
  • Ability to troubleshoot and resolve wide range of concerns affecting practices. 
  • Must be willing to travel within the 5 boroughs of NYC. 
  • Basic understanding of medical billing. 
  • Excellent time management, project management, organizational and communication skills. 
  • Strong computer skills, with proficiency using Microsoft Office. 

Preferred Skills  

  • Master’s degree in Social Work – MPH, MPA, or other health care related field  
  • Knowledge of EHRs, primary care service delivery, and behavioral health service delivery   
  • 1-3+ years of project management experience  
  • Proficiency on the use of Customer Relationship Management (CRM) software (e.g. Salesforce) 

SALARY AND BENEFITS 

FPHNYC offers a comprehensive benefits package.  The salary range for this position is 70K-75K per year.  

Salary: TBD

To Apply

To apply, send resume, with cover letter, including salary requested and how your experience relates to this position here: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=41489&clientkey=30E67B8EB4D134CD03C82F22EB872BE9