Community Healthcare Specialist

New York, Kings, Bronx, Queens, Richmond

Posted 11/16/2022


The Bureau of Equitable Health Systems (BEHS), within the Center for Health Equity and Community Wellness at the NYC Department of Health & Mental Hygiene (DOHMH) is seeking a City Research Scientist II to serve as Community Healthcare Specialist. During this period of change in the health care system, particularly amidst the COVID-19 pandemic, primary care remains a key anchor to advance population health, but the landscape is undergoing rapid change. BEHS partners with health care and social care institutions in New York City to ensure that all New Yorkers receive the care and resources they need to be healthy and maintain wellness across their lifespan. The bureau bridges the gap between health systems and communities and prioritizes providing affordable, quality and continuous health care for all New Yorkers. The Health Care Access & Policy (HCAP) unit within BEHS drives policy, programming, and research that maximizes health insurance coverage and increases access to affordable, high quality, and coordinated primary care with a strong focus on health equity. HCAP has dedicated staff working to improve access to quality, culturally appropriate primary care for New Yorkers, particularly those who are at risk for poor health outcomes, by ensuring that on-the ground programmatic work, policy, and data activities inform one another. HCAP staff utilizes multiple data sources and policy expertise to analyze the health system in NYC and identify barriers to obtaining insurance coverage and accessing primary care services. This includes a focus on health care safety net components such as Federally Qualified Health Centers (FQHCs), health insurance (including public programs such as Medicaid and the Children’s Health Insurance Program), federal shortage designations (Health Professional Shortage Areas, Medically Underserved Areas, Medically Underserved Populations), and health care system utilization and efficiency. As part of its policy focused work, HCAP has been analyzing, monitoring, and advising on the implementation of the insurance expansion components of the Affordable Care Act and NY’s state-based Marketplace from the perspective of low-income and marginalized populations.

In the event of a public health emergency as deemed by the agency (public health outbreak, natural disaster, etc.), employees may be mandated to assume an emergency response role.  In these rare instances and when notified, staff will be re-assigned from their regular day-to-day duties as noted in this job description to take on another role considered necessary by the agency.  When this occurs, all staff are required to comply with the change in assignment and must be prepared to be called upon promptly.

Job Responsibilities:

• Develop trainings and resources and provide technical assistance related to billing, Medicaid reimbursements, payment methodologies, and practice management in primary care practices including community health centers.

• Track, monitor and develop resources and trainings related to state and federal funding sources related to community health centers and safety net providers with a focus on the uninsured and medically underserved populations.

• Assist in identifying, developing and implementing strategies, tools and other resources to support the work of community health providers.

• Support research and policy planning on health care delivery, primary care and FQHC landscape, safety net access to health care services and preventive care, and other critical health services that addresses social determinants of health.

• Work with the Manager of Community Partnerships and other relevant Bureau staff to establish and maintain relationships with internal and external stakeholders (e.g., Community Health Care Association of New York State, community health centers, social service providers, primary care associations, state primary care offices, etc.)  to identify gaps in needed community resources and lead collaborations to improve health care access to promote cross systems partners to bridge health care and social care services.

• Support existing and/or new city initiatives to promote access to care and utilization of primary and preventive services.

• Support grant submissions, project planning and proposals, procurement, and other funding request documents and support needs to promote the Bureau’s mission.

• Research policies related to safety net health care facilities and the impact of these policies on access to care.

• Summarize literature and research on access to care among immigrant populations.

• Research and analyze federal, state, and city legislation, regulations, and programmatic initiatives to enroll the uninsured population into health insurance.

• Communicate with community-based partners and health care facility staff to identify opportunities to improve access to care.

• Identify ways to decrease barriers to telehealth access among marginalized populations in NYC.

Minimum Qualification

1.  For Assignment Level I (only physical, biological and environmental sciences and public health) A master’s degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
To be appointed to Assignment Level II and above, candidates must have:
1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
2. A master’s degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
3. Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least a master’s degree in an appropriate field of specialization and at least two years of experience described in “2” above. Two years as a City Research Scientist Level I can be substituted for the experience required in “1” and “2” above.
Probationary Period
Appointments to this position are subject to a minimum probationary period of one year.

Preferred Skills:

• Excellent project management, written and oral communication skills and proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Knowledge of health-related topics such as: primary and preventive care, health care systems, health care reform, public health insurance programs such as Medicaid, and/or access to health insurance and care for low-income and marginalized populations
• Successful experience working under strict deadlines and fulfilling ad hoc requests
• Knowledge of FQHC billing and practice management, including NYS Medicaid and wraparound billing to ensure compliance with federal and state regulations
• Experience with FQHC reporting, compliance requirements and research databases, such as Health Resources & Services Administration databases and the Uniform Data System.
• Experience working in or with a community health center preferred
•       Strong applicants may come from a variety of backgrounds, including within healthcare (e.g., administration, billing, finance, program management, program implementation).

Special Requirement


Please note:  If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:
• A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.

• Proof of Education according to the education requirements of the civil service title.

• Current Resume.

Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.

If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment.   By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.


The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DOHMH qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program’s other requirements.

Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements:


Residency Requirement:

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Salary: $ 75,504.00 - $ 86,830.00

To Apply

Apply online with a cover letter to  In the Job ID search bar, enter: job ID number # 509529.

We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

The NYC Health Department is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply.

All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your resume that you would like to be considered for the position under the 55-a Program